10 Things That Just Make Me Mad – by @barrymoltz

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Being an entrepreneur can be an exhilarating experience, but then there are other days where I wish I had a job. Having your own business is not for the faint of heart. In this economy, it’s tough out there. Sometimes what can help is a good old fashioned rant.

Here are the things that make me angry in small business.

1.    People I have met that don’t respond to my emails and return phone calls….ever.

Just say no! If you don’t want to talk to me, send me an email to buzz off or call me late at night to leave a message that you never want to hear from me again. This way, I know that you aren’t stuck under a bus somewhere and I can move on to other people that I can help.

2.    Customers that don’t tell you they can’t pay their bill.

If you can’t afford my product or service, don’t buy it. If circumstances have changed since your purchase, tell me. Don’t have me keep calling you with no reply looking for the money you owe me.

3.    People that are always late for meetings (greater than 15 minutes).

If you are not a physician or the cable guy, you need to respect my time. Use your cell phone and let me know you are going to be late so I don’t wonder if I got the date wrong or I should start lunch without you.

4.    People that cancel a meeting less than an hour before that meeting is suppose to start and I have already left to meet them.

In this fast-paced world, schedules can change quickly, but don’t change your mind about meeting me an hour before the meeting. Look ahead at your schedule and cancel me the day before if you are not interested.

5.    Banks that reduce my line of credit even though my business is profitable and I have never missed a payment.

It is no secret that banks are less than excited to lend money to small businesses these days, but don’t cancel my line of credit just because I fall into the wrong industry sector that has a high default rate. Treat me as an individual customer and look at the merits of this loan.

6.    “Customers” that say they will buy my product “next month” but then never do.

If you really don’t want to do business with me, I would appreciate a quick “no.” You won’t hurt my feelings by saying you are not interested. I appreciate a quick no more than a yes that never quite comes.

7.    All the government taxes and regulations it takes to run a business.

All I want to do is sell my products and services to other people. The myriad of laws to be followed and taxes to be paid by a business owner is mind-boggling.

8.    Insurance costs that go up 20% every year while the benefits go down 50% every year.

I dream about a business like health insurance where I can raise my prices 20% a year and offer 50% less for it. This cost is now the second largest cost for small business owners and is being pushed out to employees.

9.    Employees that quit with no notice…or just don’t show up.

If you no longer want the job, please show up politely and quit. Please give me a week or two notice so you can take advantage of your new opportunity and the people left at the company don’t suffer in your absence.

10.   Business people that make boat loads of money out of sheer luck with no skill.

Lottery winners I can cheer for. Dumb people in business with a bad idea and even poorer execution that strike it rich just makes me cry. But as Jean Couteau says, “We must believe in luck, for how else can explain the success of those we don’t like.”

Ah, I feel better now.

Ok, your turn. What makes you mad (as hell and you’re not going to take it anymore?) Let me know in the comments.

Barry Moltz gets business owners growing again by unlocking their long forgotten potential.  With decades of entrepreneurial experience in his own businesses ventures as well as consulting countless other entrepreneurs, Barry has discovered the formula to get stuck business owners out of their funk and marching forward.  Barry applies simple, strategic steps to facilitate change for entrepreneurs, and get’s them growing their business once again. Barry Moltz has founded and run small businesses with a great deal of success and failure for more than 15 years.


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Maggie Hibma is a member of the join.me product team.

One thought on “10 Things That Just Make Me Mad – by @barrymoltz

  1. Love numbers 1, 3, 4, and 6 because they are the bane of my existence as a new business owner. Just starting out, I don’t have much and my time is perhaps my most valuable non- renewable resource. Have enough respect for me to not waste it.

    Thanks Barry, for the great post. I feel better having read it 🙂

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