New Update – Ability to Manage HD settings

We’re aware that some of our users have been experiencing issues with the recent launch of our HD feature. We’ve been working to improve HD and make it easier to manage settings.  The improvement we just launched gives you the ability to adjust HD in the default color quality settings via a host preference package in Central (see below).

Additional information on working with host preference packages is in our User Guide.

Further enhancements and optimizations are in development. Keep the feedback coming.

    
Tara Haas

Written by

Tara is the Vice President of Products at LogMeIn. Tara's team is responsible for cross-product coordination with regards to customer insights, product launches, data analytics and pricing and packaging.

3 thoughts on “New Update – Ability to Manage HD settings

  1. There is still a problem with logmein Ignition when connecting.
    It is not possible to set the colour quality to low resolution with one action.
    The quality should be set for all connections selected.
    This is still a major problem, because the HD settings are freezing the computers and no more connection is possible. The computer at the remote side must be restarted with the power button, what causes extra problems.

    • Since the update, we encounter no more problems with the screen resolution.
      Tx for the good job.

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