Every office has their stereotypes – we’re all a Jim, Pam or Dwight in one way or another. When it comes to IT teams, you have proactive team members looking to stay ahead of issues like offline computers or outdated software, and you have the more reactive ones that handle help desk requests as they come in. Whichever category you fall into, your personality and work style contribute to the ecosystem of your team and enable productivity that keep the rest of your company running smoothly.
IT automation and management software like LogMeIn Central help keep all of your IT team members on the same page, whether they’re proactive go-getter, or the more laid back reactive type. Central gives your team a single-view of all computers in your network with status updates on connectivity, anti-virus, hardware, CPU, memory, and much more. Beyond that you can push Windows updates, deploy scripts, and run installers on your machines – all without interrupting the end user.
Of course, not every team operates the same way – even if you’re using a tool like Central. Take our quick quiz to find out what type of IT support you tend to offer and how your skills contribute to the larger team.