Two megatrends — the rise of cloud applications and the consumerization of IT — are conspiring to change IT as we know it. And in turn, they are calling into question the value and very relevance of the role of IT, itself. Today we released the first in a series of studies designed to explore the state of IT management in today’s “BYO” workplace. Featuring input from nearly 1400 IT professionals and business professionals, the report focuses on the rapid rise of employee introduced apps, or the bring-your-own-app (BYOA) trend, and explores how consumerized cloud apps have become both a challenge and a blind spot for many IT professionals.
A full copy of the BYOA report, Managing applications in the age of BYOA: Reclaiming IT’s strategic role, is available for download. We’ll delve into the key findings, including key steps IT pros can take to embrace and manage this new reality in future posts, but here’s quick look at some of the highlights and takeaways.
1. BYOA is here to stay.
70% of organizations have some presence of BYOA and it’s a trend that is only going to increase.
2. IT significantly underestimates the scale of BYOA.
IT professionals in this global survey estimated they have, on average, 2.8 applications that were brought into the organization by employees. But LogMeIn data based on companies analyzed in the past 6 months shows the average to be closer to 21 apps–more than 7x what IT estimates.
3. Consumerization of Apps is accelerating.
Employees are bringing in their own applications in the first place because they’re unhappy with solutions provided by IT. More than 64% of the time, applications are brought in by employees when a solution already exists.
4. IT is out of the loop.
More importantly, employees are consulting IT less than half the time when choosing these applications. Then, even after IT endorses these employee-introduced applications, IT is rarely involved in provisioning or managing them.
5. Security risks are inconsistently managed-if at all.
IT professionals acknowledge that BYOA poses huge security risks, and takes some of the control for technology out of their hands, but many are not actively working to address the problem; only 38% currently have a policy in place.
6. Active employee engagement can help.
There are many positive things that can come out of allowing employees to introduce applications if managed properly. Apps brought in by employees tend to be more user-friendly, mobile-friendly, and better suited for collaboration.
7. IT has the ability to choose its role.
IT professionals can decide what role they want to play. They can act as gatekeepers and restrict app adoption, act as passive observers, and let the adoption happen without their involvement–or IT can act as strategic facilitators, managing and shaping the adoption and direction of the growing BYOA trend.