Be prepared for anything this holiday season with LogMeIn Pro


The holiday season is fast approaching and with it comes days, or even weeks away from the office. Whether you plan to work remotely over the holidays or just need to stay connected in case of an emergency, LogMeIn gives you the tools you need. Here are four tips to help you prepare for this holiday season:

  1. Connect your computers – Make sure you add all of the computers you’ll need to access to, to your LogMeIn account. It only takes a few minutes to download the LogMeIn software on your computer. From there, simply leave on the computers you’d like to access and you will be able to access it from any web browser using your LogMeIn ID.
  2. Empower employees – If your colleagues or employees need to stay connected over the holidays, ensure you give them the appropriate rights and permissions to access specific computers and software. This is especially helpful if you will be out of communication for a period of time (ie, a long flight or destination with poor cellular service) when clients or customers might need to reach you.
  3. Get the app – You never know when work might call and you may not have your laptop. Download the LogMeIn app, which allows you to remotely access your computer from anywhere. With the app, you can access your desktop, share or send files, and communicate with your team.
  4. Power up – Ensure that you leave your computer(s) in the office with the power on and connected to a power source. The machine needs to be on in order for you to remote into it. Worried about privacy? As soon as you start the remote session, click ‘Screen Blanking’ from the Remote Control Toolbar so your screen isn’t visible to anyone who might be near your computer in the office.


Don’t get caught without your files

file manager

In 2015, we’re always connected – to our email, our family and friends, our bank accounts.  You name it and we can get to it at any time. One of the more elusive items to access is our files. That important presentation you just made for the bi-annual review meeting or the enormous excel file of your business’ entire inventory – can you access those on the go?

With LogMeIn Pro’s file manager and file share capabilities you can. File share allows you to access and move files between devices or people without the use of email or those outdated flash drives. All you have to do is launch Pro on your desktop, any web browser or your mobile app, and you have access to your entire file structure, including the ability to share easily with a simple link, email or copying to a new folder.

Imagine this… You stay at work a little late to finish a deck for a client. When you finish your edits, you convert it to a PDF and send it to your boss for review. Later that night in the middle of dinner with friends, your boss emails asking for the PPT so she can make some edits. Fret not, you have the LogMeIn app so you simply log into your computer, access the original PPT file and email it to your boss. No time lost and you look like a superstar employee.

Learn more about file sharing capabilities with Pro to ensure you’re never caught in a jam without access to the files on your computer.


How to use LogMeIn from your smartphone

In today’s world, we’re all on the go and trying to be as productive as possible – whether we’re working from home, checking in on the weekend, or taking work on the road. In fact, we recently found that the majority of people (80%) have worked remotely in the past six months. When you’re out of the office, you want to make sure you have the tools you need to get what you need done easily and quickly. With your LogMeIn subscription, you can download a free mobile app that allows you to remotely access your computer – wherever you might be – so you can stay connected to work anywhere.

There are multiple ways to use the LogMeIn app with your Pro or Central subscription, but these are the two most common scenarios and how to make the most of them.

pro pcRemote access via the mobile app
It’s never been easier to access you work computer from your smartphone or tablet. First, just download the latest version of the LogMeIn to your phone (it’s available for iOS and Android). Once you launch the app, you’ll need to login with your LogMeIn ID and password and you’ll see the list of computers you’ve added to your LogMeIn account. Simply click on the computer you want to access and then choose Remote Control to start a session. Once the session starts, you’ll be able to access your computer as if you were sitting right in front of it.


mobile appFile manager via the mobile app
With the LogMeIn app, you have the flexibility to do what you need with your files. Whether you want to copy files from your smartphone or tablet to a cloud storage service like Dropbox or Box, email them, or simply copy, the app will get the job done. From the My Computers screen in the app, select the computer whose files you want to access, and click File Manager. You’ll see your file structure and have the ability to open folders and files, move, and sync.


If you don’t have the LogMeIn app for your smartphone or tablet, now is the time to get started! You never know when you’ll need access to your computer or files when you’re away from your desk.


Enabling Two-factor Authentication for Your Organization

Recent high-profile, security breaches have proven that relying solely on passwords is becoming less adequate for protecting sensitive systems and data. The vast majority of these breaches in the industry have started with some kind of malware listening to keystrokes on client computers, gathering credentials to various online services and sending this information to the attackers. These credentials are then used to provide unauthorized access to these services.

As LogMeIn continues to advance our security features, we are committed to ensuring the ease-of-use for users combined with components that promote secure, safe, and wise use of our products.

Today, when you log in to your LogMeIn Central account you will be greeted by a page asking you to enable two-factor authentication (2FA) for your entire organization. Here you can easily enable 2FA for you and all of your invited users, thereby adding that extra layer of security that will help prevent unauthorized access to your account.

2faLogMeIn has introduced a number of new security enhancements in recent months and this latest addition is focused on the ability to enforce a policy to all users in an account.

Why 2FA?
Two-factor authentication adds a second layer of protection to your LogMeIn account that is difficult to compromise through these types of attacks. When 2FA is enabled, the password alone does not grant access to your Central account. In addition to the password, you are prompted to enter a one-time security code. Users have the opportunity to set this up from either a mobile authenticator app (the most common option) or via SMS text message.  Additionally – if the primary method is unavailable, users will be able to request a code via an email backup. Users can use:

  • LogMeIn Authenticator App  – NEW
  • Google Authenticator (available on iOS & Android, and equivalent on Windows Phone)
  • Security Codes via SMS
  • Emailed Security Codes – (backup option only)

For successful authentication, both the password and the correct one time code must be entered.

Enforcing 2FA
While using 2FA is a highly recommended best practice, it is also mandatory by various security standards, such as PCI DSS or HIPAA. If you have multiple users, it is crucial that all of them follow the policy that you set, including using 2FA when they access your Central account. You can enforce this on the Login Policy settings page in the Users menu on the left navigation bar.

login policy

For a detailed overview of LogMeIn’s security enhancements including 2FA, check out our online guide or login now to adjust your settings.


LogMeIn: Ready for Windows 10

Windows Action-Center_800x400

Source: Microsoft Press Tools Image (

Though some folks out there may have only migrated off of Windows XP just over a year ago, and 2020 (end of life for Windows 7) may feel like a lifetime away, others are already in migration mode for today’s widely anticipated release of Windows 10.

For those most eager to get Windows 10 into their environments, LogMeIn Central and Pro are ready to handle the new OS, all while maintaining a consistent experience to ease the migration for your business.  While running Windows 10, you can use LogMeIn for all of the remote access needs you count on every day including connectivity, support, and automation. There are no updates required.

Like other modern browsers that have gotten rid of plugins, users of Windows Edge won’t see any more plugin installation prompts.  Instead, when they first make a remote control or file manager connection in the browser, they will be prompted to download a small support file (.exe file on PC). The LogMeIn Client executable automatically opens a new window and displays the remote control or file manager screen.  In fact, if you have ever used our online meeting product,, it’s almost an identical experience.

The only difference from an experience standpoint is that your remote access session will be in a new window, not in the browser, itself. And that itself introduces some new benefits, the biggest being that you can now have multiple remote access sessions going at the same time – a perfect solutions for IT pros looking to multi-task management and troubleshooting activities across multiple computers.

For more information on Windows 10, please visit the Microsoft website.


Summer Superstar: 5 Tips for Staying Productive While Working from Home


We recently conducted research that found that 80% of people worked remotely in the past six months. During the summer months, it’s likely that number is even higher as people travel for vacations, long weekends, or just crave a day out of the office. Many of that 80% spend a significant amount of time working remotely – over half worked between and 1 and 10 hours from outside the office. We’re not just talking about checking an email here and there. People rely on their ‘work from home’ time to be as productive as possible to maintain that work/life balance.

Since we know it can be a challenge to work from home when you’re typically an office employee, we’ve pulled together these 5 tips that help us be productive when we work from home.

  1. Act like you’re going to work– Don’t simply roll out of bed, sit down in your pajamas, and turn on your computer. Start your day like you would if you were actually going to work. If you normally go for a walk or workout, do that. Eat breakfast, shower, and get properly dressed before sitting down to work. You’ll be off to a much fresher start when you’re mentally prepared.
  2. Create a desk – Even if you don’t have a desk, create a workspace for yourself. Your kitchen table will probably work well – assuming there aren’t a bunch of people milling around all day. Make sure the table you use is cleared off of junk, mail, and clutter. Have your computer and charger there, along with your phone, a notebook, pen, post-its, and anything else you might need during the day.
  3. Get the access you need – Whether you need to remotely access your computer at work, have VPN setup, or access to accounts you use on a daily basis (such as Salesforce, MailChimp, InVision, etc), and make sure you have that access BEFORE you leave the office. When you do, your transition to working from home will be seamless.
  4. Have a plan – At home, distractions can be inevitable so it’s helpful to have a to-do list for the day. Start the day by writing down what you’d like to accomplish and then work from there.
  5. Communicate – Make a concerted effort to communicate with your team members while remote.  Use e-mail, instant messaging, and online meetings to connect with colleagues. You might find you communicate with them more while you’re out of the office!

If you plan to work from home consistently, consider some of the luxury items that make you most productive in the office, like a bigger, second monitor, a mouse, a headset for your phone, and more. However, for a day working from the beach house or your backyard, these 5 tips will ensure your day is just as productive as those in the office.


[INFOGRAPHIC] The Evolution of Work

How we get work done has changed dramatically over the last 10 years. At that point, almost 50% of people were still tied to their desks to complete work effectively, and offices were topped with a desktop computer, printers, and even fax machines. Now you’re hard pressed to find a fax machine, and maybe even a printer in your office. This is because we rely on cloud app technology that allows us to conduct business in the cloud. In fact, 56% of people use financial or bookkeeping cloud apps for work and more than half use productivity apps like project management or file sharing.

The rise of cloud apps has transformed the concept of an office; work is no longer defined by four walls and a desk with your nameplate. Nearly 80% of people worked remotely in the last six months, and almost all (96%) businesses see mobility as important for employees to be productive and efficient in today’s workplace.

We recently surveyed 1,000 full-time employees across the United States to define how they used to work and how they work now, and compiled results in an infographic. Check out the full infographic  below and stay tuned for more tips on how to keep up with new technology and tools to keep employees productive from anywhere.

LogMeIn_Evolution_of_work (2)


Your computer in the cloud, thanks to LogMeIn Pro

Did you know your LogMeIn Pro subscription includes a free mobile app? With the LogMeIn app for iOS and Android, you’re able to access your entire computer – desktop, applications, files, etc – from your smartphone. As long as you have WiFi or an internet connection, you can remotely control your computer as if you were sitting right in front of it.

With summer in full swing, and vacations and long weekends in the future, the LogMeIn mobile app will keep you productive, whether you’re working from home, the beach house, or your client’s office. The app allows you to save directly to your device so you can work on the files offline, and you can also move and copy files between your computers and devices as needed. Download the app today to make your summer both productive and relaxing.

Don’t take it from us. Hear from LogMeIn customers who love their mobile app experience:

 “I’m able to “be at the office” from pretty much anywhere!” 

“This has helped me do lots of business remotely.”

“Best Remote App. I support all my clients with ease.”

Download the app, available for iOS and Android!







LogMeIn Introduces New Security Features


Well configured remote access solutions, like LogMeIn, increase productivity with no adverse impact on network security.  As we continue to advance our security features, we are committed to ensuring the ease-of-use for users combined with components that promote secure, safe, and wise use of our products.

According to recent research[1], security concerns are the number one roadblock for businesses moving to the cloud.  Taking the appropriate steps to secure your business is often simple –but 55% of businesses do not require two-step verification to ensure that extra layer of security and authentication[2].  Further, over half of businesses rely on either in-app prompts to direct users on updates and password strength or rely on employees to establish password strength and change passwords on their own[3].

With this in mind, we are excited to announce several new advancements to our Login Policy features that add additional security to prevent unauthorized access to your LogMeIn account and offer several verification options for end-users to gain instant access so that they are better equipped to be productive from anywhere. This is particularly important for those companies in regulated industries that require HIPAA and PCI compliance.[4]

What’s new with Login Policy?

Password Strength
Two new options are available for Password strength: ‘Standard’ and ‘Strong’.  Applying a “Strong” password policy will force users to create a robust, secure password meeting the following requirements.

  • Seven characters or more
  • Made of capital letters, lowercase letters, and numbers
  • Required change every 90 days
  • Does not match user’s LogMeIn ID
  • Does not match the LogMeIn ID or any of the user’s four most recent passwords

Your users will be affected at their next login after the feature has been enabled. If users have a password that does not meet the requirements, they will be forced to change their password.

Forced Two-Factor Authentication
Two-factor authentication adds a second layer of protection to your LogMeIn account.  Now, administrators can require this feature for all users. This added security process prompts users to enter a one-time security code with their password whenever they sign in.  Users have the opportunity to set this up from either a mobile authenticator app or via SMS text message.  Additionally – if the primary method is unavailable, users will be able to request a code via a backup.

All methods of two-factor are available for use. Users can use:

  • Security Codes via SMS
  • Google Authenticator (or Android/Windows equivalent)
  • Emailed Security Codes
  • LogMeIn Authenticator App  – NEW

login policy












LogMeIn Authentication App


To make our end users experience as fast and simple as possible, we now have our own LogMeIn Authenticator app which can be used to simplify the second factor authentication to a single gesture.

The LogMeIn Authentication App is a dedicated two-step verification tool for use with LogMeIn accounts[5]. Using LogMeIn Authenticator, users can verify their identity by tapping the notification that they receive when attempting to sign in to their LogMeIn account. The app will also generate security codes as a secondary verification solution when your phone is offline.


For a detailed overview of these Login Policy enhancements, check out our online guide for updates on Password Strength and Two-Step Verification or login now. Also download the LogMeIn Authentication App today!



[1] Edge Strategies and LogMeIn
[2] Ponemon Research and LogMeIn
[3] ESG Research
[4]  When used and configured properly, the technical security features employed by LogMeIn assist companies with their HIPAA and PCI compliance requirements. In combination with User Access through Group/Computer permissions, LogMeIn allows you to get HIPAA and PCI ready.
[5] Please note it will not work with external sites/apps.


Introducing the New Central

We’re rolling out new versions of our LogMeIn Central product line, each designed to deliver unique value to our IT customers, while making it far easier for each and every Central customer to get the right product – and the right capabilities – to meet their specific needs.

What’s new?

Starting this week, there will be three new versions of Central: Central Basic, Central Plus and Central Premier. The foundation of this simplified and improved offering is our signature remote access capabilities, including even faster remote access, some great new features to help better organize large groups of computers, new options to further secure access to your computers with two-factor authentication, as well as mobile and desktop app enhancements. And if that is all you are using today, then the Basic version will likely be a perfect fit.  For those customers who are using Central to empower remote workers, Central Plus offers state-of-the-art remote productivity capabilities like remote printing, multi-monitor support, and file transfer capabilities across ALL computers in an account. Designed for business-critical IT management and automation, Central Premier  delivers  advanced alerts and monitoring, One2Many automated tasks (and scripts), simplified Windows updates, reporting, self-healing alerts (including new mobile alerts), and new premium customer support.

central GG comparison chart

When will this be available?

The new versions of Central are being rolled out over the next few weeks to ALL current Central customers. So if you’re a Central customer, you will soon experience the new version of the product that best meets your needs – and you’ll get this new version for the remainder of your current subscription at no additional cost.  Customers can also choose to gain access to other versions immediately, should they choose, by contacting their account manager.

How will this impact pricing?

The new versions of Central should not only simplify how a customer chooses desired capabilities, but also how they purchase – and scale – their Central account to meet their specific organizational needs. In other words, the pricing has been created to best pair needs with value. One of the biggest changes with this move is the elimination of purchasing individual seats of LogMeIn Pro (for host computers) separate from Central. Pricing will be set simply based on the capabilities you use which translates into which version you need and the number of remote computers you’d like to remotely manage, access or support. For some customers, this will mean not only a more simplified purchasing, but an absolute reduction in total costs.  For others, it will provide a much better way to simplify payment for the value they expect and count on with Central.

Please note, that unless you choose to upgrade prior to the end of your current subscription, pricing won’t change until the time of your Central renewal.  To make the transition as smooth and seamless as possible you will  be notified 30-days in advance of your renewal.  We’ll provide you specific pricing information and details on the product you’ll have post renewal.

When and where can I learn more?

Once your Central account has been updated, you’ll experience the new features first hand We’re also carving out space in our community site, dedicated specifically to the new Central, where product specialists are happy to share more and answer any questions you may have. And in the coming days and weeks, we’ll be posting a whole new series on the Central blog featuring product demos, deep dives on new features, as well as tips & tricks that will help you get the most value out of your Central product.  So subscribe to the blog, check out the community, and keep a look out for the new Central update in your account.