Another day, another new login. It feels like we’re adding new apps and websites to our repertoire every day. A social media tool here, an analytics site there. A recent research report by Enterprise Strategy Group found that individuals use more than 25 apps each month. Can you remember that many usernames and passwords? If you can, it’s probably because you’re using the same password for all your accounts.
The rising number of cloud apps and web services we use on a daily basis is becoming a bigger challenge not only for individuals but also for small businesses. Today’s professionals want to be productive from anywhere and to do so, they bring apps from their personal life into the workplace for a seamless transition from work to home and back again. This presents a challenge for small businesses, of which 60% have no full-time IT staff to manage the blurred lines between business and personal accounts.
You can read the complete report, Password Management in an Increasingly Cloudy World, or check out some highlights in the infographic below.
Nervous about the growing password problem for employees and small businesses? We are too. Stay tuned for Part 2 of SMBs & the Cloud: The Truth Behind Password Security, coming soon!
It’s been five years since Broomfield Labs began using LogMeIn Pro and in that time, the company significantly grew its business worldwide while upholding a reputation for superior customer support. The Massachusetts-based design and manufacturing lab has been able to keep and add new customers on six continents with Pro’s reliable and easy-to-use remote access.
Broomfield originally wanted to use Pro to allow employees to work from home for weather or medical-related reasons. After using the platform, they realized the benefits that remote access can also offer to their customers, typically located in another state or even another country. With Pro, Broomfield is now able to support customers without the travel expenses of sending a technician or the shipping costs to send machines in for repairs.
“I can’t overstate the value of being able to troubleshoot and service machinery without having to travel to a customer site to do so. For Broomfield, LogMeIn Pro translates into lower travel costs and more productive use of our time.
– Tim Marston, Electrical Design and Service, Broomfield Laboratories
Beyond troubleshooting issues, Pro’s remote access gave Broomfield the ability to perform routine software updates on remote machines to stay ahead of potential problems. Not only did this result in faster support for clients, but also increased customer satisfaction.
Click here to view the complete case study about Broomfield Labs or check out the Slide Share below.