Cubby introduces new features


We are excited to announce new features to Cubby that will improve your individual file sync and share experience and bring more visibility to Cubby Enterprise team leaders. These new capabilities bring greater insight into history and archived items, real-time file use, visibility into team content and improved performance.

Cubby Enterprise – Access to Team Content

Team leaders now have the option to access to view their team members content. This allows seamless access to content for team leaders if a team member has left the team or the organization.

For team leaders:  How can you view your team members’ cubbies?

  1. Log in at
  2. At the top of the page, click Team.
  3. Click the your team tab.
  4. Click enable content access.
  5. For any user, click view cubbies and the user’s cubby list is displayed.

Items to note: As a team leader you cannot view a locked cubby unless specifically shared with you by a user. To view a locked cubby that has been shared with you by a user, go to your own personal cubby list and look for the locked cubby on your list.

For team members:  What can your team leader see?

  • When you are in a team, your normal cubbies can be viewed by your team leader
  • A locked cubby can’t be viewed by your team leader unless you choose to share it

Cubby Free, Pro & Enterprise Updates

Detected Changes

Cubby users can now view a list of sync events detected by Cubby on a PC or Mac that’s running the desktop app. Simply click the Cubby icon in the notification area (system tray) and select Detected Changes

The following activities are tracked:

  • Add file 
  • Add folder 
  • Modified file 
  • Removed file 
  • Removed folder

Items to note: Changes are only detected when the Cubby desktop app is online. When coming back online, only the most recent change is listed for any given file. For example, if your teammates make five changes to a single file while you are offline, only the most recent change is listed when you come back online.

changes detected


“Changed by” list for archived versions

When viewing the archive for a file or folder, the name of the person who modified the version is shown in the changed by column for each archived version.

archived versions

Performance improvements

Cubby now has improved performance when syncing 50,000 files or more

For more information please visit


Introducing Cubby Enterprise


Built with the simplicity employees love and the power IT needs.

We’re excited to share that a new business version of Cubby is now available to help businesses finally bridge the divide between IT demands and employee preference when it comes to cloud file sync and share apps.  Before we get into what you’ll see, it’s worth taking a look at why we did this, and why we believe this will help IT pros regain some control on the type app that personifies the bring-your-own-app (BYOA) trend and the inherent management challenges it brings to the table.

If you’re an IT pro, you’ve got personal and often consumer-grade tech walking into the workplace in every form.  And many of you have faced the binary choice when it comes to file sync and share: bring in an IT-friendly solution and try to get employees to adopt it or look for a consumer-grade solution and pray that you can manage and control it.  Unfortunately, we continually hear from our customers that pretty much every business-grade solution on the market fails the employee test – you have a managed solution, but no one uses it.  Worse, they bring in their own personal solutions.  Then there are the consumer offerings that talk the management game but have yet to deliver and, frankly, scare IT to death.

We believe we’re in a unique position to tackle this problem and give our customers some much needed piece of mind.  Cubby Enterprise brings together LogMeIn’s deep expertise with SMB IT management and its experience building intuitive, popular apps used by millions of business professionals.  As a result, SMB IT professionals are empowered to manage and secure company data shared between people and across devices, while providing employees with the ease-of-use they crave in their personal applications.

Here’s a closer look at how Cubby Enterprise gives businesses the user experience needed to quickly win over employees, while empowering IT to control how sensitive data is shared:

Features for employees:

Flexible and intuitive access:

  • Intuitive user experience: Cubby features a drop-dead simple experience designed by the same team behind the wildly popular LogMeIn, Ignition and apps
  • The ability to make any existing folder a ‘cubby’: Turn any folder into a ‘cubby’ with the freedom to make as many cubbies as desired
  • Access to files anywhere from virtually any device: Native iOS, Android, Windows and Mac apps, as well as access from any browser make it possible to work from anywhere across a blend of work and personal devices
  • 1 TB of cloud storage for every 5 users. Cubby Enterprise provides users with 1 TB to be shared per 5 users and can simply add users and additional space as desired (new users only)

Public and Private Sharing

  • Multiple ways to share files and collaborate with others:  Content can be shared with others by inviting them into a cubby, which lets both parties see, work with, and sync content; or it can be shared through simple read-only links to files and cubbies, an option that provides quick sharing even with people who don’t have a Cubby account

Features for IT management include:

User and Identity Management

  • ADFS Integration: Enable single sign-on (SSO) via Active Directory.
  • Domain-based administration: Automatically own and manage all employee Cubby accounts within a given domain, while providing the option for employees to merge and upgrade individual accounts with Cubby Enterprise
  • Desktop app deployment: Remotely install Cubby on employee computers to provide easy access to Cubby Enterprise while encouraging corporate use

Data Security

  • Device wipe:  Remove stored passwords and wipe locally synced content from employee devices, including PCs, Macs and tablets and smartphones
  • Policy settings: Enforce user policies to control how data is stored and shared, including the ability to constrain sharing within a corporate domain
  • Mobile passcodes: Protect mobile access by requiring a 4-digit pin before accessing Cubby files on your mobile device

Monitoring Activity

  • Activity log:  Monitor activity in real-time to know what content is being shared, how and with whom
  • Filtered activity search: Filter activity for easy monitoring by employee, event type or date


This is the first in a series of new offerings from LogMeIn aimed at helping IT professionals manage devices, data and apps in today’s SMB. Cubby Enterprise yearly subscriptions start at $39.99/month per groups of five users, prepaid annually ($479.88/year). Please visit to learn more about why Cubby Enterprise is right for your business!


Infographic: Cloud Computing Growth

We all know the saying “you’ve got your head in the clouds.” Well, maybe that’s not such a bad place to be…

According to AwesomeCloud, the total cloud computing industry is expected to reach $150 billion in 2014. With new technology allowing us to access the cloud wherever we go, it makes sense that 60% of server workload is expected to be virtualized by 2014.

Today, Cubby and work together to extend the collaboration benefits of each product and offer a simple, secure way to store your meeting recordings –and this is just the beginning.

How else has the cloud grown? Check out this infographic by AwesomeCloud to learn more:


Image Credit:


Cubby Desktop Software Updates


This week we released an update to the Cubby desktop software, giving users NAS support, public link improvements and more. You may recognize these features from our blog post in August, when we released them to our preview environment, where it was thoroughly tested by a dedicated group of users.

This week’s update includes:

Support for network-attached storage and external drives

Now you can create a cubby on a fixed or removable disk such as an external hard disk drive, USB stick (pen drive), Flash reader or similar, including NAS (Network-attached storage). For more information about syncing NAS devices, please see Using NAS Devices with Cubby.

Detach account on a Windows PC

To make it easier to stop using one LogMeIn ID and switch to another, we’ve added a detach feature for Windows users.

  1. Right-click the Cubby icon on your system tray and select Settings
  2. On the general tab, click Detach next your LogMeIn ID
  3. The next time you launch Cubby, you will be asked to associate it with another account

Improvements to account switching

When re-installing Cubby or switching between accounts, Cubby now provides the option to rejoin previously synced cubbies.

Improved public link creation (Windows & Mac)

  • Mac users can now create public links directly from their Finder context menu.
  • For both Windows and Mac, after generating a public link you will be shown the link to the individual file, rather than a list of public links within that cubby.

Automatic “switch back to live” on Mac host

Mac users can now easily switch between the Preview and Live versions of the Cubby Mac hosts from the Settings > About page.

Sync-related improvements

We also fixed various sync-related issues.

Note that Cubby should update automatically to the latest version, which is


Supporting employee-introduced apps: 4 steps to consider

bring your own app trend

(Image source)

Employees don’t want to work at a company where the first word out of the IT guy or gal’s mouth is always “No.”  And, correspondingly, there’s not a single IT person in the world who wants to be the “yes man” (or woman)–  the three-letter word that causes IT policies to be thrown out the window.

Today, you’d expect a lot more No’s than Yes’ as the BYOA (bring-your-own app) trend continues. It’s especially true when you consider  70 percent of IT professionals believe the use of unauthorized programs resulted in half of their companies’ data loss incidents.

Before you go one way or another–  yes or no — to employee requests for app support, be proactive with your strategy and consider taking these steps:

1. Survey:  Using a free tool like, ask your employees what apps they’re using at work and at home to stay productive.  Knowing is half the battle. As long as their answers are kept anonymous, they’re likely to be honest with you.

2. Discuss:  Once you know the top apps being used, find out why. Be prepared: it may be your fault. Are they adopting cloud storage solutions because you’ve failed to provision a mobile VPN? Could be. Sit down and talk with your employees to figure out what’s caused them to go rogue.

3. Learn: Maybe that collaboration app your marketing team is using isn’t the worst thing to happen to your company’s data security. Heck, it could be protecting you. Get on the web, read the documentation and learn about the apps.

4. Make a plan: There’s no silver bullet to making a strategic IT decision about employee desires and requests, but remember: there’s a balance. Create a Plus/Minus/Interesting or “PMI” chart (invented by Edward DeBono). In the “Interesting” column write down anything that may not be obviously positive or negative, but could lead you to some new territory. At the end, you may have your answer.

The use of the collaboration app I discovered being used in Marketing last week…

Plus Minus Interesting
Employees happy (+4) Can’t manage it (-2) Positions me as an early-adopter (+4)
Increases productivity (+3) Doesn’t integrate with AD (-3)  CEO is on our Advisory Board (+3)
Encrypts files not usually encrypted  (+5) Requires company-wide training (-1)
May increase bandwidth usage (-2)

When all is said it done, it’s IT’s choice and no one else’s. So, who do you want to be? The “yes (wo)man” or the “no (wo)man”?  What’s your approach for getting there?


Upcoming Cubby Maintenance

We are constantly striving to provide you with the best cloud service possible. In order to do this, we sometimes must take Cubby offline to ensure that all of the necessary improvements are properly implemented.

During this maintenance and all cloud-based services will be unavailable. This includes access to cubbies on the cloud, cloud-based syncing, and access from a mobile device. Local content and DirectSyncTM will remain available.

The scheduled maintenance will affect users for approximately 8 hours on Sunday, September 8, 2013 at the following local times:

  • 6:01 AM UTC – 2:01 PM UTC
  • 2:01 AM EST – 10:01 AM EST
  • 8:01 AM CET – 4:01 PM CET

We appreciate your understanding and apologize for any inconvenience this may cause.

Thank you,

The Cubby Team


Now in preview: Easier account switching, public link improvements and more

We’re happy to announce a few small but powerful features that are now part of Cubby Preview. With your feedback we hope to release these features to all Cubby users soon.

Improvements to account switching

When reinstalling Cubby or switching between accounts, Cubby now provides the option to rejoin previously synced cubbies.


Improved public link creation (Windows & Mac)

Mac users can now create public links directly from their Finder context menu.

After generating public links, both Windows & Mac users now will be provided with a single window showing you the link to the individual file, rather than all public links within that cubby.


Automatic ”switch back to live” on Mac host

Mac users can now easily switch between the Preview and Live versions of the Cubby Mac hosts from their About page in Settings.


Sync-related improvements

We have also made various improvements to our sync engine.

Want to join the Cubby Preview group?  Click here to learn how, then send your feedback to


Introducing: Cubby enterprise (preview) and Cubby pro team trials

LogMeIn has long developed solutions for IT and business, and Cubby is no exception. In the latest update to Cubby, we’ve unveiled two key elements that will make it easier for your business to try, adopt and manage Cubby for your workplace.

Cubby enterprise

We built Cubby to be a secure, enterprise-grade solution for using the cloud in business so you can manage data security, compliance and risk when it comes to intellectual property. With the new Cubby enterprise, currently in preview, you can now:

  • Introduce or adopt Cubby in the workplace to boost productivity and collaboration across the board.
  • Hold the reigns on how your company’s data is shared, who is sharing it and who it’s shared with.
    • Disable public sharing
    • Prevent resharing of folders
    • Limit public sharing to team-members only
  • Easily onboard and off-board users from Cubby

Cubby enterprise is currently available in preview. For more information please visit:


Cubby pro tream trial

We know giving Cubby a test-drive is essential for making sure it’s the perfect fit for the way you do business. With the new Cubby pro trial, companies can now try pro features free with their entire team for 14-days, including:

  • Unlimited DirectSync™ without the cloud
  • Cubby Locks
  • 100 GB shared storage per user
  • Ability to invite an unlimited number of colleagues to join the trial
  • Basic user management

Starting a Cubby pro trial is simple: new users can click Try it free from the Cubby pricing page, or if you already have an account, simply click on the Team page once logged-in.


Using Cubby for business? Help us continue to optimize the Cubby experience for businesses and the enterprise. Leave a comment and tell us how you use or manage Cubby.


Now in Preview: Support for network-attached storage (NAS) and external hard drives, plus drag-and-drop and multi-file uploading

A few weeks ago we told you about the the new Cubby Preview Program —  a place for our early-adopters and loyal users to be the first to get the latest features and fixes before they’re officially released.

Today, we’ve loaded-up our preview version with some of the most frequently-requested features and we’re looking to get your feedback. Check out what’s being previewed (below), then go here to learn how to get started.

Support for network-attached storage (NAS) and external drives

Preview users can now create a cubby from a fixed or removable disk such as an external hard disk drive, USB stick (pen drive), Flash reader or similar. Users can also now create a cubby from content associated with network-attached storage (NAS), also known as file-servers.

Drag-and-drop upload at

Preview users can now drag and drop multiple items from anywhere on their computer into their cubbies via The upload status for these items will appear at the bottom of the page, allowing users to watch the upload process in real-time.


Multiple file/folder upload via

In addition to drag-and-drop, preview users can now upload multiple files at the same time through by simply selecting “Upload” and then their files. Chrome users will also be able to upload multiple folders.


Detach account on a Windows PC

To make it easier to stop using one LogMeIn ID and switch to another, we’ve added a detach feature for Windows users. To access, open the Cubby application and go to Preferences– the next time you launch Cubby, you’ll be asked to associate it with another account.


Sync improvements
As we do with every release, we’ve identified a few areas to improve our sync engine speed and performance.

Once you’ve decided to make the switch to Cubby Preview, make sure you drop us a note and let us know how it’s going. 


Introducing: Offline file viewing for mobile devices

Update 5/16/13: This post has been updated to include the latest update to Cubby for Android

If you’re one of the millions of business travelers jet-setting 50,000 miles up in the air, you know the pain that a few hours without an Internet connection can have. In the sky or not, you want access to your team’s files. In the latest Cubby for iOS and Cubby for Android updates, we’re helping you accomplish just that– being productive in more places–  with the introduction of offline file viewing.

Offline file viewing:

Notice in the screenshot below that the user, despite being in “Airplane Mode” (an iOS setting which cuts off WiFi and 3G/4G connection), is still able to view and access his Excel Spreadsheet for an upcoming work event.


This is made possible by a solution now in Cubby called caching. Every time you access a file online, Cubby saves that version of the file so that you can view it offline. Cubby caches files automatically in the background as you access them, so there’s nothing more you have to do. The files you need, when you need them– that’s what inspired this feature.

Browsing and searching in offline mode:

We also gave Cubby the ability to remember all of your file names and the names of cubbies and folders. That means you can now browse cubbies and folders or search for those “need-it-now” docs when your device is without a connection. 

Save for offline mode:

Don’t forget, these great features are in addition to the “Save for offline mode” feature that Cubby was born with. As a reminder: simply select any file, go to its info page, and choose to save it for offline. The document will always be available to you and will always point to the latest version from your last WiFi connection.

–Additional features–

Enhanced image viewing for iOS:

We know some of you wanted an easier way to view multiple images in the same Cubby or folder. The latest Cubby for iOS update also you to simply SWIPE to view the next photo in your list. It’s that easy.


(We’ll be working on this for Android, too. Stay tuned).


Android tablet support (coming soon):

A new update to Cubby for Android is coming soon for the large-screen experience on your favorite Android tablet. With tablet support, Cubby will soon provide “two-pane mode”, allowing you to browse your cubbies (on the left) and view its contents (on the right) from one screen. Stay tuned over the next few days for this update to appear in Google Play.


Now, it’s your turn. Help us create the next, best set of Cubby features: tell us how you’re using Cubby and with whom. Simply comment on this post and we’ll be sure to take note!