Make Your Business More Cyber Aware

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We talk a lot about security here at LogMeIn, especially with our recent partnership with Kaspersky Lab, and given that October is National Cyber Security Awareness Month (NSCAM), it’s an ideal time to refresh some of your company’s security practices.

As a small business or an IT lead for a larger company, you’re maintaining a large amount of technology, devices, users, and much more. But there are a few areas where you can make quick improvements to better secure your company’s important information. Check out this list of items you can address fairly quickly and make quick improvements to your security:

Networks

From WiFi to VPN, make sure your company networks have strong, secure and protected passwords. Enable strong encryption (WPA2 and AES) and require authentication as needed. For the WiFi, set up multiple networks for each use case – one for employees, guests, IT, development, etc – to help eliminate disruption and security breaches impacting the entire company. Also consider the physical security of your network equipment – is it stored in the open where anyone can access, or is it stored away hidden from potential theft?

Mobile Devices

It’s likely that many of your employees are using more than just their desktop or laptop to access company systems and information. Make sure those devices are secure as possible, including requiring a passcode that enables you to wipe the device in case it is lost. On top of the passcode, use finger swipe authentication for additional security.

POS Devices

Many LogMeIn users are managing not just computers, but also POS devices. Those machines should be just as secure as others with strong, secure passwords that are changed frequently, if not automatically, and enabled with both user and admin access. You’ll also want to set up anti-virus protection on these machines; it’s likely they don’t receive as frequent maintenance as a laptop or desktop computer so anti-virus monitoring is critical to ensuring the machine is free from malware and threats.

File Storage

Whenever you’re using a cloud-based file storage and sharing solution, you can enable authentication for those user accounts as well. And if possible, set up application-level encryption to protect that data. You can also choose to restrict the locations and devices where data and files stored in the company account can be stored so you always know where that data is going.

Passwords

Our friends at LastPass have done a great job at highlighting the importance of good password practices, not just at home, but at work as well. The three key tenants that your company should adopt is secure, unique passwords for each account, use of two-factor authentication, and use of a password. Start with employee education on secure password practices and take steps within your team to roll out 2FA. While these are just a start, these steps will greatly improve your company’s security.

         

Plans to Retire Cubby

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Today, we began notifying Cubby users and customers of the decision to retire Cubby, our file sync & share offering. Since its debut in 2013, Cubby has provided a unique file sharing experience for millions of individuals and businesses and this difficult decision was made after much deliberation and consideration.

LogMeIn’s long-term investment strategy is focused on three key technology markets — Collaboration, Identity & Access Management, and Customer Support & Engagement – and we are aligning our product development efforts accordingly to best serve our customers rapidly evolving needs. With such focus comes tough decisions around the future of products that don’t fully align with our strategy, and after careful consideration and evaluation, we have reached the difficult, but none-the-less important, decision to discontinue Cubby.

Our users are our top priority and chief concern with this change, and we are taking steps we believe will help existing Cubby users safely and securely migrate to alternative cloud-based offerings, whether to LogMeIn or other trusted companies.

Cubby Free users will be given until November 16th to migrate away from Cubby, and can choose to move to another free service – LogMeIn is recommending Dropbox and OneDrive – or a paid service, including LogMeIn Pro. Cubby Pro and Enterprise customers will continue to have full access to Cubby, both their files and full product functionality, through their account’s expiration date plus an additional 30 days to allow more time to evaluate options and complete the migration of their files.

Here is a quick tutorial on how to move your files out of Cubby and into another service like Dropbox.

We understand that with any change comes questions and potentially concerns.  Here are a few FAQs to explain what we anticipate will be the most common questions for our users:

  • How are you notifying customers?

All Cubby users are being notified of this decision by email and in-product notifications. Our users are our top priority and chief concern with this change, and we are taking steps we believe will help existing Cubby users to safely and securely migrate to other cloud offerings, whether from LogMeIn or from other trusted companies.

  • Will you offer cloud storage and file sharing capabilities in any of your other products?

LogMeIn will continue to offer cloud storage and file sharing capabilities as key features in our other products – for example both LogMeIn Pro and join.me both offer these features – but we will no longer package them as a separate product.

  • How long will Cubby users have access to their files?

Cubby Free users will be given until November 16th to migrate away from Cubby, and can choose to move to a free service – LogMeIn is recommending Dropbox and OneDrive – or a paid service, including LogMeIn Pro.

Cubby Pro and Enterprise users will have full access to Cubby – both their files and full product functionality – through their account’s expiration date plus an additional 30 days to allow more time to evaluate options and complete the migration of their files.

For more information pertaining to your Cubby Basic, Pro or Enterprise account, please read our detailed FAQs here: