Hear You! Hear You!

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Your Voice Matters

Last month we launched a new feature to enhance the post-chat operator experience. The release is noteworthy not just for its powerful new feature, but because it highlights one of the tenants of our
software development process – building what our customers want. The post chat operator survey is a direct response to a customer request to develop a customizable wrap up for operators. Click here for the full story of how it happened on our BoldBlog.

 

         

LogMeIn to Present at Cowen’s 42nd Annual Technology, Media and Telecom Conference

We’re excited to share that our CFO, Jim Kelliher, will present at Cowen’s 42nd Annual TMT Conference at The Palace Hotel in New York, NY. Details around the session are as follows:

Cowen’s 42nd Annual Technology, Media and Telecom Conference

  • Date: Thursday, May 29, 2014
  • Remarks: 2:00 PM ET
  • Location: The New York Palace, 455 Madison Ave, New York, NY 10022
  • Speaker: Jim Kelliher, CFO

The presentation will be webcast live on the investor relations section of the company’s website at https://investor.logmein.com/and will be available for one month after the live presentation. For more information, please contact me at 781-897-1301 or rbradley@LogMeIn.com.

         

[Webinar Recap] 5 Strategies for Building Effective Mobile Engagement

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Customers are engaging with businesses in more ways and on more devices than ever before, and businesses require robust customer engagement solutions to support those interactions. We conducted a global study of nearly 6,000 mobile device owners across ten countries to examine the current state of mobile engagement, customer expectations, and support pre- and post-purchase.

Last Thursday, May 15th, more than 250 attendees tuned into our webinar, 5 Strategies for Building Effective Mobile Engagement, to learn about:

  • Converting mobile engagements into transactions
  • The unique needs of today’s multi-device consumers
  • Key factors that contribute to a positive mobile experience
  • Insight into mobile shopper expectations
  • Top communication channels to drive mobile success

For five strategies and more, download and listen to the webinar now.

         

LogMeIn to Present at the Raymond James Internet/Software Crossover Conference

We’re excited to share that our Chief Operating Officer, Bill Wagner, will present at the Raymond James Internet/Software Crossover Conference at The Fairmont in San Francisco, CA. Details around the session are as follows:

Raymond James Internet/Software Crossover Conference

  • Date: Wednesday, May 28th, 2014
  • Remarks: 3:30 PM PST
  • Location: The Fairmont San Francisco, 950 Mason St, San Francisco, CA 94108
  • Speaker: Bill Wagner,  Chief Operating Officer

The presentation will be webcast live on the investor relations section of the company’s website at https://investor.logmein.com/and will be available for one month after the live presentation. For more information, please contact me at 781-897-1301 or rbradley@LogMeIn.com.

 

         

LogMeIn to Present at the J.P. Morgan Technology, Media and Telecom Conference 2014

We’re excited to share that our Co-Founder and Chief Executive Officer, Michael Simon, will present at the J.P. Morgan TMT Conference 2014 at the Westin Copley Place in Boston, MA. Details around the session are as follows:

J.P. Morgan Technology, Media and Telecom Conference 2014

  • Date: Monday, May 19th, 2014
  • Remarks: 1:40 PM ET
  • Location: Westin Copley Place, 10 Huntington Ave, Boston, MA
  • Speakers: Michael Simon, Co-Founder and Chief Executive Officer

The presentation will be webcast live on the investor relations section of the company’s website at https://investor.logmein.com/and will be available for one month after the live presentation. For more information, please contact me at 781-897-1301 or rbradley@LogMeIn.com.

         

What’s New: LogMeIn Host Software Update

What’s New: LogMeIn Host Software Update

Versions 4.1.4380 (Windows) 4.1.4387 (Mac): This update includes a new look and feel for the LMI Control Panel and improved bandwidth usage when controlling a remote PC or Mac. When the client device is a Mac with a retina display, the visual experience has been improved.

The list of supported anti-virus software has also been extended for those using LogMeIn Central in combination with pro hosts.

Additionally, this update includes various stability improvements and fixes for Mac and Windows.

 

         

[Webinar] 5 Strategies for Building Effective Mobile Engagement

With mobile device proliferation rapidly transforming consumer behavior, online shoppers are engaging in more ways and on more devices than ever before. Businesses are looking for robust customer engagement solutions that provide the ability to interact with customers on any device, at just the right time.

How prepared are you to effectively engage and convert these mobile shoppers? More than 5,500 mobile device owners worldwide shed light on how their mobile shopping habits are changing. Join us on May 15th, 2014 at 1:00 PM ET for a webinar where we’ll provide essential insights on how to convert mobile engagements into transactions and the unique needs of today’s multi-device consumers, including:

  • 5 strategies to build effective mobile engagement for 2014 and beyond
  • Key factors that contribute to a positive mobile experience
  • Insight into mobile shopper expectations
  • Top communication channels to drive mobile success

Register now, and you’ll receive a free copy of the Effective Mobile Engagement report. In addition, the first 500 people receive a $25 Amazon gift card! Report Cover*

The first 500 registrants will receive a $25 Amazon gift card. Gift cards will be distributed via email following the live event. Limit one (1) gift card per registrant. By providing your email address upon registration, you grant LMI the right to send you promotional and/or marketing messages. You may opt out of receiving further promotional and/or marketing messages at any time by following the unsubscribe instructions in any email marketing message. Entries generated by a script, macro or other automated means will be disqualified. Registrants may submit one (1) entry per person – multiple entries will not be accepted and only the first entry submitted will be eligible. Anyone found using multiple accounts to submit the same entry will automatically be disqualified.