Effective Mobile Engagement (part 1 of 5): New Research Reveals Five Critical Conclusions

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We recently completed the most comprehensive piece of research ever done on the subject of effective mobile engagement. Nearly 6,000 respondents across ten countries were surveyed, and the results are both informative and, from an operations standpoint, transformative. The respondents were mobile device users who had at least, at one time or another used the device to engage with a company for support, eCommerce, or both.

Click here for a summary of the five critical findings in the Effective Mobile Engagement report on the BoldBlog, or download the full report here.

(Image source: David Goehring)

    
Ross Haskell

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Ross is the Director of Products, BoldChat