Introducing Cubby Enterprise

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Built with the simplicity employees love and the power IT needs.

We’re excited to share that a new business version of Cubby is now available to help businesses finally bridge the divide between IT demands and employee preference when it comes to cloud file sync and share apps.  Before we get into what you’ll see, it’s worth taking a look at why we did this, and why we believe this will help IT pros regain some control on the type app that personifies the bring-your-own-app (BYOA) trend and the inherent management challenges it brings to the table.

If you’re an IT pro, you’ve got personal and often consumer-grade tech walking into the workplace in every form.  And many of you have faced the binary choice when it comes to file sync and share: bring in an IT-friendly solution and try to get employees to adopt it or look for a consumer-grade solution and pray that you can manage and control it.  Unfortunately, we continually hear from our customers that pretty much every business-grade solution on the market fails the employee test – you have a managed solution, but no one uses it.  Worse, they bring in their own personal solutions.  Then there are the consumer offerings that talk the management game but have yet to deliver and, frankly, scare IT to death.

We believe we’re in a unique position to tackle this problem and give our customers some much needed piece of mind.  Cubby Enterprise brings together LogMeIn’s deep expertise with SMB IT management and its experience building intuitive, popular apps used by millions of business professionals.  As a result, SMB IT professionals are empowered to manage and secure company data shared between people and across devices, while providing employees with the ease-of-use they crave in their personal applications.

Here’s a closer look at how Cubby Enterprise gives businesses the user experience needed to quickly win over employees, while empowering IT to control how sensitive data is shared:

Features for employees:

Flexible and intuitive access:

  • Intuitive user experience: Cubby features a drop-dead simple experience designed by the same team behind the wildly popular LogMeIn, Ignition and join.me apps
  • The ability to make any existing folder a ‘cubby’: Turn any folder into a ‘cubby’ with the freedom to make as many cubbies as desired
  • Access to files anywhere from virtually any device: Native iOS, Android, Windows and Mac apps, as well as access from any browser make it possible to work from anywhere across a blend of work and personal devices
  • 1 TB of cloud storage for every 5 users. Cubby Enterprise provides users with 1 TB to be shared per 5 users and can simply add users and additional space as desired (new users only)

Public and Private Sharing

  • Multiple ways to share files and collaborate with others:  Content can be shared with others by inviting them into a cubby, which lets both parties see, work with, and sync content; or it can be shared through simple read-only links to files and cubbies, an option that provides quick sharing even with people who don’t have a Cubby account

Features for IT management include:

User and Identity Management

  • ADFS Integration: Enable single sign-on (SSO) via Active Directory.
  • Domain-based administration: Automatically own and manage all employee Cubby accounts within a given domain, while providing the option for employees to merge and upgrade individual accounts with Cubby Enterprise
  • Desktop app deployment: Remotely install Cubby on employee computers to provide easy access to Cubby Enterprise while encouraging corporate use

Data Security

  • Device wipe:  Remove stored passwords and wipe locally synced content from employee devices, including PCs, Macs and tablets and smartphones
  • Policy settings: Enforce user policies to control how data is stored and shared, including the ability to constrain sharing within a corporate domain
  • Mobile passcodes: Protect mobile access by requiring a 4-digit pin before accessing Cubby files on your mobile device

Monitoring Activity

  • Activity log:  Monitor activity in real-time to know what content is being shared, how and with whom
  • Filtered activity search: Filter activity for easy monitoring by employee, event type or date

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This is the first in a series of new offerings from LogMeIn aimed at helping IT professionals manage devices, data and apps in today’s SMB. Cubby Enterprise yearly subscriptions start at $39.99/month per groups of five users, prepaid annually ($479.88/year). Please visit cubby.com to learn more about why Cubby Enterprise is right for your business!

         

Channel Webinar Recap: Elevate Your Business to Succeed in the App-centric World

webinarLast month we hosted a webinar, Elevate Your Business to Succeed in the App-centric World, hosted by Ted Roller, VP Channel Development at LogMeIn and guest speaker Chris Johnson, CEO of Untangled Solutions.  Both speakers gave us an inside look into the changing IT landscape and some strategies that Managed Service Providers can use to drive more business and enhance their value proposition as they address the new business realities of today’s impending IT challenges.  Both speakers touched on some strategies that targeted staying relevant in IT services as the entire market transitions from the existing device-centric support and service model, to a user-centric IT approach encompassing mobile devices and cloud based applications that empower today’s end-users.  You can access the full recording of the webinar.

Throughout the presentation we collected questions from the audience and were able to answer a few of them.  We ran out of time to cover all of the questions, so we felt it was right to get to some of the unanswered questions:

Will the Rescue solution integrate with our PSA tools (Autotask, ConnectWise, and/or TigerPaw)?

Currently, Rescue integrates with popular PSA and ticketing tools including Autotask, ConnectWise, and Salesforce.  You can see a full list of integrations for Rescue on our website.

Do I have the opportunity to resell join.me or cubby with margins?

Yes, as an Elevate Channel Partner, you are able to resell join.me and Cubby to your customers and receive margin.  You can learn more about our benefits for Elevate partners from our website.

Does Cubby offer Active Directory type control, or an actual AD plug-in for file/folder rights management?

*UPDATED 2/15/2014: Cubby Enterprise has ADFS & Domain based administration capabilities which means that IT administrators can automatically own and manage all employee Cubby accounts within a domain. Additionally, ADFS will allow IT admins to enable single sign-on.

How is Cubby different from other cloud storage solutions?

Cubby has a few key differentiators from traditional cloud storage solutions.  Here are some of the big differentiators:

  • Desktop app with client side encryption – Data never leaves computers unencrypted
  • Powered by LMI Gravity Platform – Eliminates risks produced by public cloud infrastructure
  • Cubby Locks – Ensures no 3rd party access to sensitive data by granting the user encryption keys
  • Sync in place – Cubby allows you to cloud enable folders so you don’t have to reorganize your files to get them to the cloud
  • DirectSync – Secure sharing without the cloud
  • Central user/policy management – Simple user provisioning/de-provisioning
  • Advanced sharing and sync controls – Minimizes risk of data leakage

You can visit Cubby.com to learn more about the benefits of using Cubby.

What 3rd party applications does AppGuru currently integrate with?

In addition to join.me and Cubby, AppGuru is able to manage today’s most popular cloud apps.  The list of integrated apps is growing and we are adding more each day!  You can see all the apps that are managed by AppGuru and learn more about cloud management on our website.

Can AppGuru discover applications on my clients network? Also, can I implement control settings for those apps?

Yes, AppGuru allows IT service providers to discover cloud apps coming into the businesses they support.  AppGuru lets you discover which cloud apps are being used on the network, learn how much company data is going into the cloud, and find out which employees are using cloud apps behind the firewall.  From here, the you can analyze app usage data so to better understand the risk/reward ratio.    Then, quickly and simply add or delete users, and provision cloud based apps. Once added, you can apply custom policies to users and groups to control how and by whom apps are used in the organization.

How do I get started with AppGuru?

The AppGuru Preview is accessible from AppGuru.com.  From here you can test drive AppGuru functionality and start managing your client’s apps today! 

Are there any special offers for the channel?

Yes.  Call 1-866-489-6976 to talk to one of our sales representatives to talk about our special channel discounts and pricing!

Watch the On-Demand Webinar Now!

 

Image Credit: Webinar by TheNationalCouncil.org

         

Infographic: Cloud Computing Growth

We all know the saying “you’ve got your head in the clouds.” Well, maybe that’s not such a bad place to be…

According to AwesomeCloud, the total cloud computing industry is expected to reach $150 billion in 2014. With new technology allowing us to access the cloud wherever we go, it makes sense that 60% of server workload is expected to be virtualized by 2014.

Today, Cubby and join.me work together to extend the collaboration benefits of each product and offer a simple, secure way to store your meeting recordings –and this is just the beginning.

How else has the cloud grown? Check out this infographic by AwesomeCloud to learn more:

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Image Credit: Cloudtweaks.com

         

Cubby Desktop Software Updates

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This week we released an update to the Cubby desktop software, giving users NAS support, public link improvements and more. You may recognize these features from our blog post in August, when we released them to our preview environment, where it was thoroughly tested by a dedicated group of users.

This week’s update includes:

Support for network-attached storage and external drives

Now you can create a cubby on a fixed or removable disk such as an external hard disk drive, USB stick (pen drive), Flash reader or similar, including NAS (Network-attached storage). For more information about syncing NAS devices, please see Using NAS Devices with Cubby.

Detach account on a Windows PC

To make it easier to stop using one LogMeIn ID and switch to another, we’ve added a detach feature for Windows users.

  1. Right-click the Cubby icon on your system tray and select Settings
  2. On the general tab, click Detach next your LogMeIn ID
  3. The next time you launch Cubby, you will be asked to associate it with another account

Improvements to account switching

When re-installing Cubby or switching between accounts, Cubby now provides the option to rejoin previously synced cubbies.

Improved public link creation (Windows & Mac)

  • Mac users can now create public links directly from their Finder context menu.
  • For both Windows and Mac, after generating a public link you will be shown the link to the individual file, rather than a list of public links within that cubby.

Automatic “switch back to live” on Mac host

Mac users can now easily switch between the Preview and Live versions of the Cubby Mac hosts from the Settings > About page.

Sync-related improvements

We also fixed various sync-related issues.

Note that Cubby should update automatically to the latest version, which is 1.0.0.12394

         

The Collaboration / Productivity Quotient

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image source: project collaboration tools by live and love life (CC BY 2.0) 

“Improve the frequency and effectiveness of collaboration and your teams will be more productive!” My Flipboard and Twitter feeds are teeming with articles that tell me this must be true. Yet whenever I talk to our sales team, an analyst, or a potential customer, everyone seems to be looking for “the stat” that really proves this. You know which stat I’m talking about. It’s the kind of stat that entire products and industries get built on:

17.4% of global web traffic comes through mobile
Companies adopting social enterprise have employee turnover of 2% vs 15-20% elsewhere
93% of companies using Inbound Marketing increase lead generation
60% of the time, it works every time

The closest I’ve seen to someone really coming up with a Collaboration –> Productivity number was a McKinsey report that looked at collaboration as a percentage of a knowledge worker’s day. It concluded that by improving collaboration (14% of a typical information worker’s day) you could *potentially* make employees between 25% and 35% more productive within that category. So, you’re telling me that I can make 14% of an employee’s day 25% more effective? For a grand total of 3.5% overall? When you apply scale to this number (think WalMart-type scale), this number is meaningful and must be pursued. But will 3.5% make a dent in decision making for smaller teams and enterprises? Maybe, maybe not.

So while our crack analytics and research team looks for “the stat,” let’s let logic be our guide. If you respect and like your team, you’ll probably work better together. If you believe in your company and its leadership, you’ll probably be more committed to your work. Agreed so far? OK good. Now walk a little further with me down Logic Lane: people are happier and more productive when they can choose the tools they collaborate with.

Having worked on LogMeIn’s join.me product for the last couple of years has really opened my eyes to this. Every day I talk to executives who are shocked that their half-million dollar deployment of WebEx is sitting on the shelf and that their employees are having thousands of meetings with join.me. It’s easy and they love it. They heard about it from a friend or trusted colleague, and it wasn’t jammed down their throat as part of a company-wide email. The result is more frequent, high impact interactions–including more ad hoc meetings–that help them get more work done faster without the headaches of a big formal meeting.

I know they’re more productive. You know they’re more productive. We know they’re more productive. It’s too bad just knowing isn’t always good enough.

         

Present Your Cubby Files from Your iPad Using join.me

Did you know you can share your Cubby files from your iPad using join.me? With join.me and an iPad you will never have to sprint back to the office for that last minute online meeting again. These step by step directions will get you presenting your Cubby files in no time.

Here’s how it works:

  1. Make sure you have the Cubby and join.me apps installed on your iPad.
  2. Open your Cubby and select that game changing presentation that has to be shared with the world before it burns a hole in your iPad.
  3. Tap on the file to view the presentation within the preview pane and select the “open-in” icon in the upper right hand corner (the box with the arrow).
  4. Select “open in join.me” option from the list.

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The join.me app will open and you’ll need to log in with your join.me Pro credentials. Once logged in, choose to start the meeting with your personal link or one-time code.

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5.  Click the start meeting button to begin sharing.

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You are now hosting a meeting from your iPad and sharing that game changing presentation that was saved in your Cubby.

Want to try it for yourself? If you’re a join.me Pro user test it out today! If you’re using the join.me free version, set up a free Pro trial here: http://ow.ly/oYSrp

For more information, visit our knowledge base at help.join.me

         

Upcoming Cubby Maintenance

We are constantly striving to provide you with the best cloud service possible. In order to do this, we sometimes must take Cubby offline to ensure that all of the necessary improvements are properly implemented.

During this maintenance cubby.com and all cloud-based services will be unavailable. This includes access to cubbies on the cloud, cloud-based syncing, and access from a mobile device. Local content and DirectSyncTM will remain available.

The scheduled maintenance will affect users for approximately 8 hours on Sunday, September 8, 2013 at the following local times:

  • 6:01 AM UTC – 2:01 PM UTC
  • 2:01 AM EST – 10:01 AM EST
  • 8:01 AM CET – 4:01 PM CET

We appreciate your understanding and apologize for any inconvenience this may cause.

Thank you,

The Cubby Team

         

Now in preview: Easier account switching, public link improvements and more

We’re happy to announce a few small but powerful features that are now part of Cubby Preview. With your feedback we hope to release these features to all Cubby users soon.

Improvements to account switching

When reinstalling Cubby or switching between accounts, Cubby now provides the option to rejoin previously synced cubbies.

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Improved public link creation (Windows & Mac)

Mac users can now create public links directly from their Finder context menu.

After generating public links, both Windows & Mac users now will be provided with a single window showing you the link to the individual file, rather than all public links within that cubby.

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Automatic ”switch back to live” on Mac host

Mac users can now easily switch between the Preview and Live versions of the Cubby Mac hosts from their About page in Settings.

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Sync-related improvements

We have also made various improvements to our sync engine.

Want to join the Cubby Preview group?  Click here to learn how, then send your feedback to previewfeedback@cubby.com.

         

Introducing: Cubby enterprise (preview) and Cubby pro team trials

LogMeIn has long developed solutions for IT and business, and Cubby is no exception. In the latest update to Cubby, we’ve unveiled two key elements that will make it easier for your business to try, adopt and manage Cubby for your workplace.

Cubby enterprise

We built Cubby to be a secure, enterprise-grade solution for using the cloud in business so you can manage data security, compliance and risk when it comes to intellectual property. With the new Cubby enterprise, currently in preview, you can now:

  • Introduce or adopt Cubby in the workplace to boost productivity and collaboration across the board.
  • Hold the reigns on how your company’s data is shared, who is sharing it and who it’s shared with.
    • Disable public sharing
    • Prevent resharing of folders
    • Limit public sharing to team-members only
  • Easily onboard and off-board users from Cubby

Cubby enterprise is currently available in preview. For more information please visit: https://www.cubby.com/enterprise/

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Cubby pro tream trial

We know giving Cubby a test-drive is essential for making sure it’s the perfect fit for the way you do business. With the new Cubby pro trial, companies can now try pro features free with their entire team for 14-days, including:

  • Unlimited DirectSync™ without the cloud
  • Cubby Locks
  • 100 GB shared storage per user
  • Ability to invite an unlimited number of colleagues to join the trial
  • Basic user management

Starting a Cubby pro trial is simple: new users can click Try it free from the Cubby pricing page, or if you already have an account, simply click on the Team page once logged-in.

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Using Cubby for business? Help us continue to optimize the Cubby experience for businesses and the enterprise. Leave a comment and tell us how you use or manage Cubby.

         

Now in Preview: Support for network-attached storage (NAS) and external hard drives, plus drag-and-drop and multi-file uploading

A few weeks ago we told you about the the new Cubby Preview Program —  a place for our early-adopters and loyal users to be the first to get the latest features and fixes before they’re officially released.

Today, we’ve loaded-up our preview version with some of the most frequently-requested features and we’re looking to get your feedback. Check out what’s being previewed (below), then go here to learn how to get started.

Support for network-attached storage (NAS) and external drives

Preview users can now create a cubby from a fixed or removable disk such as an external hard disk drive, USB stick (pen drive), Flash reader or similar. Users can also now create a cubby from content associated with network-attached storage (NAS), also known as file-servers.

Drag-and-drop upload at cubby.com

Preview users can now drag and drop multiple items from anywhere on their computer into their cubbies via cubby.com. The upload status for these items will appear at the bottom of the page, allowing users to watch the upload process in real-time.

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Multiple file/folder upload via cubby.com

In addition to drag-and-drop, preview users can now upload multiple files at the same time through cubby.com by simply selecting “Upload” and then their files. Chrome users will also be able to upload multiple folders.

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Detach account on a Windows PC

To make it easier to stop using one LogMeIn ID and switch to another, we’ve added a detach feature for Windows users. To access, open the Cubby application and go to Preferences– the next time you launch Cubby, you’ll be asked to associate it with another account.

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Sync improvements
As we do with every release, we’ve identified a few areas to improve our sync engine speed and performance.

Once you’ve decided to make the switch to Cubby Preview, make sure you drop us a note and let us know how it’s going.