Last month we hosted a webinar, Elevate Your Business to Succeed in the App-centric World, hosted by Ted Roller, VP Channel Development at LogMeIn and guest speaker Chris Johnson, CEO of Untangled Solutions. Both speakers gave us an inside look into the changing IT landscape and some strategies that Managed Service Providers can use to drive more business and enhance their value proposition as they address the new business realities of today’s impending IT challenges. Both speakers touched on some strategies that targeted staying relevant in IT services as the entire market transitions from the existing device-centric support and service model, to a user-centric IT approach encompassing mobile devices and cloud based applications that empower today’s end-users. You can access the full recording of the webinar.
Throughout the presentation we collected questions from the audience and were able to answer a few of them. We ran out of time to cover all of the questions, so we felt it was right to get to some of the unanswered questions:
Will the Rescue solution integrate with our PSA tools (Autotask, ConnectWise, and/or TigerPaw)?
Currently, Rescue integrates with popular PSA and ticketing tools including Autotask, ConnectWise, and Salesforce. You can see a full list of integrations for Rescue on our website.
Do I have the opportunity to resell join.me or cubby with margins?
Yes, as an Elevate Channel Partner, you are able to resell join.me and Cubby to your customers and receive margin. You can learn more about our benefits for Elevate partners from our website.
Does Cubby offer Active Directory type control, or an actual AD plug-in for file/folder rights management?
Cubby does not yet support Active Directory but it’s something we are passionate about supporting by early next year.
How is Cubby different from other cloud storage solutions?
Cubby has a few key differentiators from traditional cloud storage solutions. Here are some of the big differentiators:
- Desktop app with client side encryption – Data never leaves computers unencrypted
- Powered by LMI Gravity Platform – Eliminates risks produced by public cloud infrastructure
- Cubby Locks – Ensures no 3rd party access to sensitive data by granting the user encryption keys
- Sync in place – Cubby allows you to cloud enable folders so you don’t have to reorganize your files to get them to the cloud
- DirectSync – Secure sharing without the cloud
- Central user/policy management – Simple user provisioning/de-provisioning
- Advanced sharing and sync controls – Minimizes risk of data leakage
You can visit Cubby.com to learn more about the benefits of using Cubby.
What 3rd party applications does AppGuru currently integrate with?
In addition to join.me and Cubby, AppGuru is able to manage today’s most popular cloud apps. The list of integrated apps is growing and we are adding more each day! You can see all the apps that are managed by AppGuru and learn more about cloud management on our website.
Can AppGuru discover applications on my clients network? Also, can I implement control settings for those apps?
Yes, AppGuru allows IT service providers to discover cloud apps coming into the businesses they support. AppGuru lets you discover which cloud apps are being used on the network, learn how much company data is going into the cloud, and find out which employees are using cloud apps behind the firewall. From here, the you can analyze app usage data so to better understand the risk/reward ratio. Then, quickly and simply add or delete users, and provision cloud based apps. Once added, you can apply custom policies to users and groups to control how and by whom apps are used in the organization.
How do I get started with AppGuru?
The AppGuru Preview is accessible from AppGuru.com. From here you can test drive AppGuru functionality and start managing your client’s apps today!
Are there any special offers for the channel?
Yes. Call 1-866-489-6976 to talk to one of our sales representatives to talk about our special channel discounts and pricing!